CMS - Suggestions for features and enhancements

Welcome to NewHaven Software’s forum for CMS – Commerce Management System. Here you can review, submit and vote on ideas that you’d like us to consider for future CMS development.

You are limited to 10 votes and you may distribute those votes any way you like, including multiple votes for the same issue. If an idea you voted for is added to CMS, you get your votes back and may apply them to other ideas.

This forum is limited to CMS. If you have ideas for eCMS or other web integrations for CMS, please visit our eCMS Forum here on UserVoice.

How can we improve NewHaven Software?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. room for additional email addressees

    Multiple email addresses per company, i.e. accounting@ and name@. Additional field to add extra email addresses in customer record.

    27 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      7 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
    • When adding a new customer CMS should display other customers that have a matching address

      For example, if the system matches the zip code, last name, and first 4 digits in the address to a record that already exists, a window would pop up and tell you that so you don't add that customer again.

      14 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        under review  ·  4 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
      • Saving Customer Search Display

        The ability to save Column Order & Width in the 'Contact Manager: Customer Search' screen, as you can in the 'Finding a Customer' screen.

        12 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          under review  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
        • The ability for CMS tstore the dimensions of our most frequently used boxes so our shipping department doesn't have to hand enter them.

          We would like CMS to store the dimensions of our most frequently used boxes so our shipping department doesn't have to hand enter them in for every order and can just select the box they are using and the dimensions will load into the Shipping Manifest. UPS WorldShip offers this in the Service Panel under Package: "Package Type".

          12 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            under review  ·  1 comment  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
          • Some kind of report creation tool.

            Although many different reports are available. There's always one more piece of information we would like to have.

            11 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Cancelling returns.

              It would be nice to be able to reverse/cancel a return that was done incorrectly.

              11 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 10 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  under review  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
                • Add option to disable "Exit without saving" prompt after every email sent.

                  After each email you send, the "Exit without saving" message pops up. This gets tedious when you are sending a lot of emails out and never have the need to save them.

                  9 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • 8 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
                    • Be able to copy the selected Vendor Sku field to all colors/sizes with a button.

                      currently i have to copy/paste it to every size/sku manually, its a pain.

                      8 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • It would be nice if you can review what was attached when sending an email.

                        It would be nice to be able to see what was attached when reviewing an email already sent in a customer's history. Even if it was just the name of the file so we can verify that we sent the correct attachment when a customer calls.

                        7 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

                          Great suggestion. We’ve been considering how to deal with attaching files to customer records (like a pdf of a tax exempt form your customer may have sent you) as well as how to retain attachments on emails so they can later be reviewed. Certainly one we’d like to solve. Thanks for your feedback. – Russ

                        • Payment Maintenance - Search by Check#

                          When trying to find a check in Payment Maintenance, it would be helpful to have a search option for check number.

                          7 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            under review  ·  2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Email Shipment Confirmations to Recipients

                            Currently all email confirmations, order and shipment, are sent to the buyer. This request is to add an option to also or alternately send shipment confirmations to the recipient.

                            This would, of course, mean you would need to collect an email address for the ship-to address and CMS would know not to attempt to send shipment confirmations to recipients that had no email addresses.

                            7 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                            • Verify Imports Screen

                              I've been helping with verifying imported orders and it would be so helpful if there were a column that had the ship to state abbreviation.

                              For example I'm looking through these orders for specific states to process as I have their exemption. So that would make looking through each one much faster.

                              6 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                under review  ·  1 comment  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Create a new product by duplicating an existing product

                                Being able to create a new part number from an existing part number so all the settings are the same except for the part number.

                                6 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make Emailing Quotes a Breeze (instead of a 10-step process)

                                  Auto Check "Bill Delayed Items" for Pro Forma Orders

                                  6 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    under review  ·  2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Bad debt should be posted in the month of write off.

                                    Currently bad debt is posting in date of order.

                                    5 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Paypal Payflow/Payments Pro integration

                                      We use Paypal to process all payments for orders on our website and the net fees are less (and much simpler) than the processor we use through CMS/Auth.net I'd really like an integration within CMS so all my transactions can be through one processor (Paypal).

                                      4 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        under review  ·  1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Miva Merchant ecommerce integration or module

                                        Some form of integration with Miva Merchant websites for order processing and inventory would be great.

                                        4 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          under review  ·  1 comment  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Fix Postal Presort

                                          If you want to use Satori Mailroom Toolkit, you can't because Postal presort broke a few versions ago and still hasn't been fixed.

                                          4 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →

                                            We stopped maintaining integration with Satori years ago because we were not aware of anyone using it – most that were in the past are not using it due to annual cost, or are using external third parties for mailings. If there is demand, we’ll consider looking at updating integration.

                                          ← Previous 1 3 4
                                          • Don't see your idea?

                                          CMS - Suggestions for features and enhancements

                                          Feedback and Knowledge Base