It would be nice to be able to see what was attached when reviewing an email already sent in a customer's history. Even if it was just the name of the file so we can verify that we sent the correct attachment when a customer calls.7 votes
Great suggestion. We’ve been considering how to deal with attaching files to customer records (like a pdf of a tax exempt form your customer may have sent you) as well as how to retain attachments on emails so they can later be reviewed. Certainly one we’d like to solve. Thanks for your feedback. – Russ
Currently all email confirmations, order and shipment, are sent to the buyer. This request is to add an option to also or alternately send shipment confirmations to the recipient.
This would, of course, mean you would need to collect an email address for the ship-to address and CMS would know not to attempt to send shipment confirmations to recipients that had no email addresses.7 votes
In 10.0 this will be available for single recipient orders. The implementation will have to be rather different for multi-recipient orders both from a coding standpoint and what you’d want to send (more of a packing slip with no pricing, for example.)
Auto Check "Bill Delayed Items" for Pro Forma Orders6 votes
Our company uses Mail Chimp for email marketing. I'd love an easy way to manage unsubscribes & hard bounce emails to keep CMS in sync with Mail Chimp.3 votes
If a customer chooses pickup online by accident, we want an email sent to them confirming the order wont ship unless they call us. Maybe add a tab called ShipMethod for this.1 vote
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