CMS - Suggestions for features and enhancements

Welcome to NewHaven Software’s forum for CMS – Commerce Management System. Here you can review, submit and vote on ideas that you’d like us to consider for future CMS development.

You are limited to 10 votes and you may distribute those votes any way you like, including multiple votes for the same issue. If an idea you voted for is added to CMS, you get your votes back and may apply them to other ideas.

This forum is limited to CMS. If you have ideas for eCMS or other web integrations for CMS, please visit our eCMS Forum here on UserVoice.

CMS - Suggestions for features and enhancements

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  1. Rather than a generic email with tracking websites for various shippers, have different email forms for different forms of shipping. Each could then communicate typical ship times, have a tracking link for only that shipper, etc.

    2 votes
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    under review  ·  0 comments  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  2. It would be handy to have a way to manage multiple credit cards in CMS. An example of why you would want to do this:

    Say you have a customer that is paying for a subscription on one credit card, but do most of there other purchasing on another card. It would be handy if CMS had a way to not only tell that this is happening, but to have intuitive way to manage it as well.

    2 votes
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    under review  ·  2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make it possible to store supplier email addresses and be able to email purchase orders from CMS rather than exporting the purchase orders first.

    2 votes
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    under review  ·  1 comment  ·  Purchasing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Use the Company from the BILL TO address, NOT the company from the SHIP TO when you post checks. The BILL TO company is always the one that pays the bills. In our system, it is usually different as we primarily ship to schools and are paid by the school district. Thanks.

    2 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. It doesn't appear there is a field or table column for 'shelf life' in the product manager. it would be great if there was a field so we can more easily maintain our more perishable inventory.

    1 vote
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    under review  ·  1 comment  ·  Purchasing  ·  Flag idea as inappropriate…  ·  Admin →
  6. We would like the ability to create a custom filter for the Order Import Module. We'd like to catch orders when several criteria are met, not just the options you offer. If we could do this based on a SQL-like query, it would be super helpful.

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    2 comments  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  7. CMS should automatically attempt to reverse an authorization on an order in CMS that is fully delayed (whether Back ordered or Future Shipped) and who's payment is reduced to 0.

    1 vote
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    under review  ·  1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  8. It would be great if standard users were logged out after 15 minutes of inactivity just like the PCI Administrator is. This would reduce security risks even more.

    1 vote
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    under review  ·  1 comment  ·  ToDos  ·  Flag idea as inappropriate…  ·  Admin →
  9. Product Information Screen - Add a Sales Price Field as an alternative to the current Retail Price. This field would be a flat dollar amount -- i.e., Sales Price = $65.00. It would NOT act as a discount or flat dollar amount off. No date range is needed. This field will integrate with our shopping cart (CommerceV3) and be mapped to the Special Price within the cart. This would allow us to use sales price in order entry (versus using another Price Category) and more importantly manage the price in one system (CMS) and upload to the website via the…

    1 vote
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. In Setup>Advertising>Catalog, the catalogs are listed in alphabetical order. In Contact Manager>Catalog>Choose Catalog, the catalogs are listed chronological order. We'd prefer alpha in Contact Manager like they are in Setup.

    1 vote
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    under review  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
  11. It would be really helpful to have a link to a customers purchase history in contact manager. Perhaps see the Top 20 items they have purchased based on quantity. Or have a quick link to report that shows their history of items purchased for just that customer.

    This would be very helpful when organizing customer call outs to generate sales.

    1 vote
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    under review  ·  2 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Create the purchase orders for you based on the restock to. This would make it way to pending in the purchasing module for you to review. You would then edit, delete or submit.

    1 vote
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. When ordering many of our products, we incur miscellaneous charges such as tooling and dies that the vendors would like to see on the PO. We enter these charges in the Notes To Vendor field but this is not included in the overall total of the PO. The only way to list them on the PO is to create a non-inventory item. But then the item is available to CSR's during order entry. Could there be a checkbox on the products screen to designate the product as "For Purchasing Only"?

    1 vote
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    1 comment  ·  Purchasing  ·  Flag idea as inappropriate…  ·  Admin →
  14. It would be helpful if there was a toggle option in CMS that would then prompt a warning if you attempted to save an order with a credit card payment without it being authorized.

    1 vote
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    under review  ·  0 comments  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  15. When we create a future ship order in CMS, we want to be able to tell CMS which items will be shipping together in the same package and have that item:package relationship maintained when the order is fulfilled.

    Currently CMS recreates packages during fulfillment, attempting to find the least number of packages needed, and it will ignore any forced package assignments from the original order.

    1 vote
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    under review  ·  0 comments  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  16. A product can have a % discount. A product can have a quantity discount. A product with a % discount that also has a quantity discount can get a double discount, and shouldn't. The discount should be the lower of the two, not the combination of the two.

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    under review  ·  0 comments  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  17. just add a checkbox upon save-as allowing to de-allocate stock.

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    under review  ·  0 comments  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  18. It would be nice if when you run a report, the "pathways" that you had to click on to get to that report would print across the top of the page, along with the title of the report and date range you entered. Example: Reports > Inventory > Future Ship by Date. 1-1-2014 to 8-31-2014.

    1 vote
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. There are times when we upgrade a multi-receiver shipment to a faster, more expensive delivery service, but we only want to charge the ground service rate. We make the adjustment on the Money page, but the Recipient Shipping Total field shows the upgraded service rate charge, which in turn is what prints on the customers invoice, creating confusion for the customer.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    I understand the challenge here. At the moment there isn’t much you could do other than:

    1) adjusting the order’s shipping charge (as you are doing now)

    or

    2) adding a shipping credit line-item for that recipient. Such a product would have a negative price and you’d probably also set it up to be excluded from spending tables so that shipping discount does affect their shipping charge in the spending table.

    Example – http://screencast.com/t/tKOhKzfcgN
    and – http://screencast.com/t/gliRSS4Xt0

    The feature request here will be to treat recipient shipping charges like order level shipping charges, allowing a manual override, ideally with a URL-like link that could be clicked to reset it back to the CMS calculated charge, again like is currently done for the main shipping charge on the Money tab of Order Entry.

  20. we run certain crystal reports every night, would be great if they could be automated (to run with current date inputs) after we run our EDC batch (which could be automated)

    1 vote
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

    In a future edition of CMS we do plan on allowing certain operations to be scheduled (processing back orders, future ships, authorizations/edc, releasing email confirmations, etc.) We’ll consider adding the running of specific reports to that list.

    In the interim, you might look at the software called Visual CUT which can be used to schedule running Crystal reports including delivery of those reports to the intended recipients. http://www.milletsoftware.com/Visual_CUT.htm

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