CMS - Suggestions for features and enhancements

Welcome to NewHaven Software’s forum for CMS – Commerce Management System. Here you can review, submit and vote on ideas that you’d like us to consider for future CMS development.

You are limited to 10 votes and you may distribute those votes any way you like, including multiple votes for the same issue. If an idea you voted for is added to CMS, you get your votes back and may apply them to other ideas.

This forum is limited to CMS. If you have ideas for eCMS or other web integrations for CMS, please visit our eCMS Forum here on UserVoice.

CMS - Suggestions for features and enhancements

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  1. Multiple email addresses per company, i.e. accounting@ and name@. Additional field to add extra email addresses in customer record.

    29 votes
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    7 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
  2. We would like CMS to store the dimensions of our most frequently used boxes so our shipping department doesn't have to hand enter them in for every order and can just select the box they are using and the dimensions will load into the Shipping Manifest. UPS WorldShip offers this in the Service Panel under Package: "Package Type".

    19 votes
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    under review  ·  1 comment  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Although many different reports are available. There's always one more piece of information we would like to have.

    16 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. For example, if the system matches the zip code, last name, and first 4 digits in the address to a record that already exists, a window would pop up and tell you that so you don't add that customer again.

    15 votes
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    under review  ·  4 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
  5. It would be nice to be able to reverse/cancel a return that was done incorrectly.

    13 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 13 votes
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    under review  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
  7. The ability to save Column Order & Width in the 'Contact Manager: Customer Search' screen, as you can in the 'Finding a Customer' screen.

    12 votes
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    under review  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
  8. After each email you send, the "Exit without saving" message pops up. This gets tedious when you are sending a lot of emails out and never have the need to save them.

    10 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. 8 votes
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    1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
  10. It would be nice to be able to see what was attached when reviewing an email already sent in a customer's history. Even if it was just the name of the file so we can verify that we sent the correct attachment when a customer calls.

    7 votes
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

    Great suggestion. We’ve been considering how to deal with attaching files to customer records (like a pdf of a tax exempt form your customer may have sent you) as well as how to retain attachments on emails so they can later be reviewed. Certainly one we’d like to solve. Thanks for your feedback. – Russ

  11. When trying to find a check in Payment Maintenance, it would be helpful to have a search option for check number.

    7 votes
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    under review  ·  2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Currently all email confirmations, order and shipment, are sent to the buyer. This request is to add an option to also or alternately send shipment confirmations to the recipient.

    This would, of course, mean you would need to collect an email address for the ship-to address and CMS would know not to attempt to send shipment confirmations to recipients that had no email addresses.

    7 votes
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  13. I've been helping with verifying imported orders and it would be so helpful if there were a column that had the ship to state abbreviation.

    For example I'm looking through these orders for specific states to process as I have their exemption. So that would make looking through each one much faster.

    6 votes
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    under review  ·  1 comment  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Once a proforma is flipped to an order, theres no way to look it up by proforma anymore. The order may have changed customer # and the customer sent in the check with the proforma.

    6 votes
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    under review  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Being able to create a new part number from an existing part number so all the settings are the same except for the part number.

    6 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Auto Check "Bill Delayed Items" for Pro Forma Orders

    6 votes
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    under review  ·  2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  17. Some form of integration with Miva Merchant websites for order processing and inventory would be great.

    5 votes
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    under review  ·  1 comment  ·  Fulfillment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Currently bad debt is posting in date of order.

    5 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. currently i have to copy/paste it to every size/sku manually, its a pain.

    5 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. We use Paypal to process all payments for orders on our website and the net fees are less (and much simpler) than the processor we use through CMS/Auth.net I'd really like an integration within CMS so all my transactions can be through one processor (Paypal).

    4 votes
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    under review  ·  1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
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